Sales & Marketing Operations Specialist

Sydney and Remote
Role Type:
Full Time
Currently Recruiting

Yellow Canary is a growing Australian RegTech software company that is challenging traditional solutions to workforce compliance and bringing fun into our work. Our products are designed to give employers and their people confidence that they are doing the right thing by their employees - ensuring that they are paid correctly in accordance with laws, awards, and enterprise agreements.

Role Overview

We're on the lookout for a dynamic Sales & Marketing Operations Specialist to join our team and enhance the efficiency of our sales processes. The ideal candidate will be well-versed in CRM operations, possess outstanding communication skills for crafting proposals and Statements of Work (SOWs), and be able to contribute to webinar planning and execution. This role requires a detail-oriented individual who thrives in a fast-paced environment and excels at multitasking.


  • Support management and optimisation of the CRM platform for the sales and marketing team, including data management, automation, and reporting.
  • Support sales and marketing activities during the pre-sales lifecycle
  • Attend and actively participate in sales meetings, offering insights and recommendations based on data analysis and market trends.
  • Support the sales and marketing team in their ABM strategy.
  • Prepare, review, and refine proposals with attention to detail and grammar, ensuring accuracy and alignment with client needs. Proficiency in PowerPoint will be essential for creating visually appealing proposals using designated templates.
  • Assist in the creation and customisation of Statements of Work (SOWs), tailoring solutions to meet client requirements while adhering to company policies.
  • Collaborate with marketing and sales teams to plan and execute engaging webinars, contributing to content creation and promotional efforts.


  • Experience or familiarity in managing ABM strategy for key accounts, including research, account mapping and strategy execution.
  • Demonstrated experience in CRM administration and proficiency in utilising its features for sales and marketing optimisation.
  • Exceptional written and verbal communication skills with a sharp eye for grammar and language nuances.
  • Ability to effectively manage multiple tasks simultaneously and prioritise tasks in a deadline-driven environment.
  • Strong analytical skills with the ability to interpret data and draw actionable insights.
  • Previous experience in drafting proposals and SOWs in a sales or consulting environment is preferred.
  • Familiarity with webinar platforms and experience in webinar planning and execution is advantageous.

Application Process

We want to hear why you're interested in the role, and why you believe you'd make a good fit!

If you’re excited about this role, or Yellow Canary as a company, but don’t meet 100% of the criteria, we encourage you to apply anyway. If you need reasonable adjustments or would like us to use a preferred name or pronoun at any point in the process, please let us know.


Our cross-functional growth team seeks and tests new growth opportunities to help Yellow Canary reach its goals. Adding value, providing education and maintaining honesty and integrity is key to their success.

Frequently asked questions

Does Yellow Canary allow remote working?

Yellow Canary is a hybrid-model workplace, and we have employees located all over the East Coast of Australia. We encourage flexibility and allow our employees to choose what’s right for them and their personal situation. Our main HQ is in Sydney, and we have flexible office space available in other locations in Australia.

Does Yellow Canary hold team socials?

Yellow Canary hosts quarterly in-person team days to encourage team bonding and ensure our teams are aligned on our business goals and values. In addition to this, Yellow Canary regularly hosts in-office and remote team social events, giving all Canaries the opportunity to connect with one another.

What employee benefits does Yellow Canary provide?

At Yellow Canary, we are continually developing our people benefits, some of which include truly flexible and hybrid working, flexible office spaces for remote Canaries, and an inclusive parental leave policy to support all parents on their parenting journeys. We also support our Canaries in setting up their home office, and with growth and development opportunities.