Junior Implementation & Support Consultant

Yellow Canary is a fast-growing Australian RegTech company on a mission to make workforce compliance easy. Our platform helps employers ensure their teams are paid correctly and on time, in line with laws, awards, and Enterprise Agreements.
We’re looking for a curious and motivated Junior Implementation & Support Consultant to join our collaborative, customer-focused team. You’ll help build and scale internal tools that support pay rule implementation—tools that are central to our mission of giving Australian employers confidence in their compliance.
This is a great opportunity for someone early in their career who’s eager to learn, grow, and make a meaningful impact in the payroll compliance space.
🔧 What You’ll Do
- Implement: Assist with implementing pay rules and regulatory changes using our platform and toolkit.
- Analyse & Document: Help analyse data and document logic aligned with YC’s specifications.
- QA & Testing: Support quality assurance efforts to ensure accuracy and scalability.
- Process Improvement: Contribute to refining and documenting implementation processes.
- Automation Mindset: Identify opportunities to streamline workflows with automation.
- Feature Development Support: Collaborate with engineering, data, and customer teams to scope new features.
- Communication: Participate in client and internal communications—note taking, drafting emails, responding to tickets.
- Iterate: Embrace continuous improvement and help embed it across the team.
👀 About You
- Some experience in payroll, HR tech, employment law, or a related field—or keen to develop in this space.
- Curious & proactive: You ask questions, seek understanding, and love learning.
- Problem solver: You enjoy finding better ways to do things.
- Tech-aware: Comfortable with technology and eager to learn more.
- Team player: You thrive in collaborative environments and welcome feedback.
- Resilient: Adaptable and ready to grow in a fast-paced startup.
💛 Why Yellow Canary?
We’re remote-first, with a Sydney office for those who prefer in-person collaboration. We value work/life balance, autonomy, and a culture of continuous learning. You’ll be empowered to shape your role and development pathway, supported by a genuinely talented and kind team.
If you’re excited about this role or Yellow Canary—even if you don’t meet 100% of the criteria—we encourage you to apply. If you need reasonable adjustments or prefer a specific name or pronoun during the process, just let us know.
Customer
Our customers are at the centre of everything we do, and our customer team embodies that value. They operate at the intersection of technology and customers, working closely with our data and engineering teams to help make workforce compliance simpler for the Yellow Canary community.
