Workforce compliance

Employee’s guide: 5 steps to spot wage underpayment

Employee’s guide: 5 steps to spot wage underpayment
The Yellow Canary Team
By
The Yellow Canary Team
30
minute read
April 3, 2025
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Wage underpayment is more common than many employees realise, often going unnoticed until it is too late.

Whether it is unpaid overtime, or simply not receiving the minimum wage, missing out on your rightful earnings can have a significant impact.

While legislation exists to protect employees, understanding how to identify and address underpayment can be challenging. So, how can you as an employee determine if you are being short-changed?

Here are five essential steps to help you take control of your pay:

1. Track your hours worked

Start by keeping a precise record of your hours worked, including start and finish times, breaks, and overtime. Use a notebook, a spreadsheet, or a time-tracking app—whatever works best for you. While it may seem tedious, having an accurate log is the first step in spotting pay discrepancies.

2. Compare your payslips

Your payslip should reflect the hours you have worked and the rate you are entitled to. Regularly check for inconsistencies in hours paid, pay rate, deductions, and leave accruals. Calculate what you should be earning, factoring in overtime, penalty rates, and allowances. A direct comparison with your records can quickly reveal any underpayment.

3. Understand your entitlements and review your contract

Understanding your entitlements is crucial. Familiarise yourself with federal and state/territory employment laws, including minimum wage, overtime rates, and leave entitlements. The Fair Work Ombudsman is a valuable resource. Also, review your employment contract—it should clearly outline your pay rate, hours, job classification, and any additional conditions. Knowing your rights ensures you can confidently identify any discrepancies.

4. Document communications

If you suspect underpayment, documentation is key. Keep records of any conversations, emails, letters, or messages exchanged with your employer about your pay. Note dates, times, and details of discussions. Having a clear paper trail will be essential if you need to escalate the matter.

5. Raise the issue and seek support

If you identify a shortfall, address it with your employer first. Approach the conversation professionally, presenting your findings clearly. In many cases, payroll errors are unintentional and can be quickly rectified. However, if the issue is not resolved, seek advice from your union (if you are a member) or reach out to the Fair Work Ombudsman for guidance.

Detecting underpayment requires vigilance and proactive effort, but by following these steps, you can confidently identify underpayment and take action—whether that means addressing the issue with your employer or seeking external support to ensure you receive what you are rightfully owed.

The maritime industry, vital to Australia’s economy and global trade network, is facing a long-standing challenge: wage underpayment.

While this issue is not new, it is increasingly urgent—especially given the industry’s unique vulnerabilities. But positive momentum is building, as government agencies take decisive action to ensure fair treatment and pay for seafarers.

Why wage underpayment persists in the Maritime Sector

A number of factors make the maritime industry particularly susceptible to underpayment:

  • International crews and complex employment arrangements—often involving third-party crewing agencies—can obscure who’s responsible for wages.
  • The use of flags of convenience, where ships are registered in countries with looser labor regulations, can allow employers to sidestep stricter Australian standards.
  • Isolation at sea makes it difficult for seafarers to access support or report mistreatment.
  • Power imbalances, especially for workers from developing nations, can create a climate of fear around raising concerns.
  • Language and cultural differences may prevent workers from understanding or asserting their rights.

These challenges combine to create an environment where wage underpayment can go unnoticed and unreported, even on ships operating in Australian waters.

A crucial partnership driving change

A major step forward is the recently announced partnership between the Fair Work Ombudsman (FWO) and the Australian Maritime Safety Authority (AMSA).

This collaboration, formalised through a Memorandum of Understanding (MoU), represents a coordinated effort to improve wage compliance on foreign-flagged vessels operating in Australian waters.

By sharing regional intelligence and conducting joint inspections, the two agencies are better equipped to identify wage underpayment and act swiftly when issues arise. Crucially, this partnership helps prevent overseas operators from undercutting Australian wage standards, while reinforcing the country’s commitment to fair treatment for all seafarers.

A broader strategy to promote fairness at sea

Beyond this partnership, the government is pursuing a multi-faceted approach to reduce wage theft and improve conditions across the industry:

  • Increased funding for the Fair Work Ombudsman to investigate and prosecute non-compliance
  • Targeted compliance campaigns to educate employers and employees on rights and obligations
  • Collaboration with industry stakeholders to develop and promote best practices

These actions reflect a strong commitment to setting higher standards for wage compliance and ensuring fair treatment for everyone working at sea.

A fairer future for seafarers

By addressing the structural risks in the maritime sector and strengthening enforcement mechanisms, Australia is taking a leadership role in protecting workers’ rights at sea.

These reforms are not just about enforcement—they are about strengthening the foundations of a fair, transparent maritime industry where all seafarers, regardless of origin, are treated with dignity and paid what they are owed.

As this work continues, Australia is setting a strong example for how a modern maritime economy can uphold both economic competitiveness and worker protections.

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With the growing surge of underpayment cases spotlighted in the Australian media, the term "wage theft" often emerges as a headline-grabbing buzzword. However, the introduction of the Closing Loopholes Act 2023 has amplified discussions surrounding wage theft, sometimes leading to misconceptions or misrepresentations in the media, particularly for those less familiar with the nuances of industrial relations terminology.

In the dynamic realm of industrial relations, coupled with ongoing media scrutiny of underpayment cases, clarity becomes paramount. In this blog post, we’ll delve into how "wage theft" is defined in the bill, distinguishing it from civil underpayment cases, and outlining the differing consequences associated with each.  

Wage theft

Following the passage of the Closing Loopholes Bill, the Fair Work Ombudsman will have the option to pursue a criminal prosecution for the most serious forms of intentional underpayments.

What is wage theft?

Wage theft occurs when an employer intentionally fails to pay an employee the full amount due to them on or before the specified payment date, as required by law or an industrial agreement.

What is an example of wage theft?

A practical example would be if an employer were to intentionally underpay an employee by falsifying time records to show fewer hours worked than actually worked, when they were fully aware that this would result in the employee not receiving their full entitled wage.

What is the penalty for wage theft in Australia?

New legislation introduced by the federal government aims to make it an offence to withhold wages and entitlements deliberately. Fines could reach the higher of $7,825,000, or three times the underpayment amount for corporations, and complicit individuals could face potential criminal sanctions.

Distinguishing a criminal offence (wage theft) from civil cases  

While most employers do not intentionally steal wages from their employees, there may be cases where they make honest mistakes, fail to have the proactive frameworks in place to mitigate underpayment risk, or take too long to fix an identified issue.

These employers would not be held accountable for criminal wage theft but, depending on the situation, may face civil penalties for contraventions of the Fair Work Act related to the underpayment.

Underpayment civil contraventions

Under the Closing Loopholes Bill, employers who commit contraventions involving underpayments will face increased civil penalties.

Penalties for contraventions of the Fair Work Act

For contraventions, corporations will face a maximum penalty which will be the higher of $469,500 or three times the underpayment amount.

Penalties for serious contraventions of the Fair Work Act

For serious contraventions, corporations will face a maximum penalty which will be the higher of $4,696,000 or three times the underpayment amount.

Another noteworthy change is that serious contraventions will encompass reckless behaviour.

What counts as reckless behaviour?

Employers are at risk of being deemed reckless when they are aware of a substantial and unjustifiable risk that the required payment will not be made in full and consciously disregard that risk.

This is a lower threshold of fault compared to the intentional conduct required for wage theft.

An example of reckless behaviour would be if an employer, aware of potential discrepancies in the payroll system, fails to investigate or rectify the issue, leading to a substantial risk that employees may be underpaid, but without a direct intention to underpay.

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